Customer Reviews: Read 420 more reviews...
 Awesome January 8, 2009
I've tried other universal remotes in the past,study the manual point the two remotes at each other it's a joke. This thing really works. You enter in the computer the devices you have, it ask you how you want the devices to work, and it actually works. I had one problem, and I called tech support. They were very nice and quickly talked me through the problem, which was totally my fault. I had entered the wrong device great product with great support behind it.
WOW, finally! A Universal Remote with real software... January 8, 2009
The software and USB cable for programming this remote make all the difference. Very smart, very easy, and *Holy Cr*p* it really works!
One touch - Watch DirecTV.
One touch - Watch Blu-Ray.
One touch - Listen to SACD.
Plus, no more batteries: a recharging docking station. Light but solid, very nice screen. I'm imprressed.
It's worth the money!
Best in its class January 7, 2009
After almost two weeks with the One, I have these comments:
* Both appearance and apparent build quality seem first rate. But they ought to be for about $200. Just as importantly, it "feels good" in your hand, is easy to operate, and the back lit feature is very nice.
* The instructions which come with the remote do an adequate job of telling you how to install the software on your computer, input information via your computer (which is patched to the remote), and describes generally the available features. What it does NOT include is an adequate explanation of how to make use of the features or reprogram certain buttons. That data is fairly well presented in the User's Guide, available on Logitech's website in PDF. However, nothing in the package, as I recall, bothers to tell you there's a user's guide on their website. I suppose they figure if you are buying a piece of technology like this, most customers are savvy enough to check the manufacturer's website for the manual.
* There is a little bit of trial and error - no system which purports to control virtually every IR remote made or sold going back several years is going to be perfect right out of the chute - but that is part of the fun. There has only been one thing I had more than a little trouble with. I programmed a second TV watching "activity." That way there's one activity button for watching television with my home theater system turned on and one where nothing but the TV is on. After spending a fair amount of time finding cool looking icons for the 24 "favorite station" slots and assigning them to the correct spots, I noticed I had no icons when watching TV in the other activity mode. Turns out you have to repeat those steps when programming a second TV activity such as what I have created. They don't tell you that anywhere, though I bet plenty of folks, like me, don't bother to fire up the entire home theater just to watch the Weather Channel or CNN. It would have been nice to know that and likewise would have been nice to be able to simply check a box somewhere to repeat having to input all that identical data a second time. Like when a mail order company lets you check a box to signal that all the shipping address info is identical to your billing address info.
All in all, it seems as close to perfect as a universal remote can be given it is made to work with literally hundreds of different devices. It seems fairly flexible: I have yet to find something I need it to do it can't do. Whether that sort of excellent performance is worth two bills is another question. But if you or a friend want to treat your to something you don't really "need" but works great, I doubt you will ever regret having gotten one.
The best in its class, I'd say.
The king of remotes!! January 6, 2009
This is THE remote to end all remotes. My husband absolutely LOVES it. It is Extremely easy to program unlike others. You can function more than just the TV, DVD, cable box etc. with it too. expensive ,yes, but worth it especially for the man that has everything. Its nice that it has a rechargeable battery and battery cradle too so you dont have to constantly buy batteries. Definetly recommend it!!!!
Love it! January 6, 2009
This is a product for anyone who needs to juggle 3, 4, or 5 remotes to get components to behave. There are less costly remotes that, in my opinion, are not worth the added hassle to make them work. It's worth the extra cost. I'm sort of a geek, so I appreciate the PC-based method to program the device. To me this makes a lot of sense since any component devices or settings not loaded to the product CD can be accessed from Logitech online (CD players, Bluray DVDs, TVs, set-top boxes). The user plugs the Logitech into a USB port, sets the configuration, then downloads to the remote. If a component fails to respond to a command, the HELP on the remote is easy to use and actually WORKS to rectify the problem! Lastly my wife, who is not a geek at all, likes the remote because it reduced the mind-numbing confusion she faced to make different components coordinate.
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